Hotel manager posts perfect response online to bad review

Hotel manager posts perfect response online to bad review

A bad review on the internet can open a whole kettle of dodgy fish for the business on the receiving end of it. A few correctly spun words can easily have a business going into damage-control, losing guests, losing revenue and getting a reputation as s**t c**ts. Obviously, that’s not ideal for the business, but when you consider most review sites are open platforms, a business might easily have to put up with dodgy reviews from biased sources. In that case, the response is f**ken critical. If you get it wrong, the dumpster fire escalates. If you nail it, well, you get this. Check it out…

Credit: TripAdvisor

For this one, we’re checking out a review of the Roxbury hotel in upstate New York. Apparently, according to the review at least, it played host to a mixed-race party of happy, wholesome and honourable people. Unfortunately, those legends were really unhappy with the treatment they received from the hotel.

Credit: TripAdvisor

Naturally, they did what everyone does these days. They posted the s**t online. And, in fairness to the poster, their review exhibited a little bit of cynical skill. They were able to insinuate some fairly unsavoury s**t about the staff at the hotel.

Credit: TripAdvisor

In response, the manager of the hotel decided the only thing they could do was share their full story and ask the offended party to please consider things from the hotel’s perspective. In the process, they completed a proper f**ken takedown of the s**theads accusing them of being a bunch of racist b**tards.

Credit: TripAdvisor

From the looks of it, this ‘party’ would have been a f**ken nightmare to handle for any hotel, let alone one that was totally unprepared for it. We’re not sure how we would have handled it, but we reckon a few harsh words might have been uttered. You know, ones like ‘get f**ked’ and ‘nick off’.

Credit: TripAdvisor

Credit: TripAdvisor

Final thought: It’s kind of ironic that the very review designed to make the hotel look bad has now been spun into one that makes ‘em look f**ken great. We tell ya, whoever their copywriter is, they deserve a bloody raise!

Just in case you missed it, here’s one of Ozzy’s latest commentary videos…Ozzy Man Reviews: Destination F**ked Compilation 8

H/T: BORED PANDA.